We're here to help
Reach the specialists who build the tools that protect your work.
Whether you need help sending a DMCA notice, investigating phishing, or rolling Easy Report out to your team, you'll reach a real investigator within hours.
Get help with takedown lookups, saved cases, billing, or account access. Include your workspace name or case ID for the fastest response.
Support hours: Monday–Friday, 8am–8pm UTC with weekend monitoring for urgent incidents.
Share phishing, copyright, or impersonation incidents that require rapid escalation. Attach URLs, evidence, and the deadline you are working against.
Urgent submissions trigger a priority review by our investigations team.
Schedule a strategy session to automate takedowns for your brand, studio, or legal team. We tailor onboarding, seats, and compliance reviews to your workflow.
We typically respond within one business day for sales and partnership inquiries.
Request product information, data, or quotes for media coverage and collaborative research projects.
Tell us about your publication or partnership idea so we can connect you with the right spokesperson.
We triage every message to make sure urgent abuse cases are prioritized.
Include as much context as you can in your first message.
Common questions from creators, brands, and trust & safety teams.
Yes. Easy Report prepares ready-to-send notices and, on premium plans, our investigations team can deliver them directly to hosting providers and follow up until resolved.
Absolutely. We run live onboarding for legal, support, and creator teams, customize templates, and connect your workspace to Slack or email alerts.
We prioritize secure written channels so we can keep detailed case histories. Enterprise customers receive scheduled voice or video briefings whenever escalation is needed.
Work directly with Easy Report investigators to collect evidence, reach the right abuse contacts, and track every follow-up in one place.